Politique d’expédition

Thank you for shopping with Endless Stories Book Haven. We are committed to delivering your books safely and efficiently. Please review our shipping policy below for important details. 1. Processing Time All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has been processed, you will receive a confirmation email. 2. Shipping Time Estimated delivery times are as follows: Standard Shipping (U.S.): 5–10 business days Expedited Shipping (U.S.): 2–5 business days Delivery times may vary depending on your location and external factors such as carrier delays or weather conditions. 3. Shipping Rates Shipping costs are calculated at checkout based on your delivery address and selected shipping method. Free shipping promotions may be offered occasionally. 4. Order Tracking Once your order has shipped, a tracking number will be sent to your email (anhtrangvnnpvt59@gmail.com) so you can track your shipment. 5. Shipping Address Please ensure that your shipping address is accurate and complete at checkout. We are not responsible for orders shipped to incorrect or incomplete addresses. 6. Lost or Damaged Packages If your order is lost or arrives damaged, please contact us within 7 days of delivery at anhtrangvnnpvt59@gmail.com or call 9832045592. We will assist you in resolving the issue promptly. 7. Contact Information Endless Stories Book Haven Address: 15 Fortuneberry Place, Spring, TX 77382 Email: anhtrangvnnpvt59@gmail.com Phone: 9832045592 If you have any questions regarding shipping, please feel free to contact us. Thank you for choosing Endless Stories Book Haven!